If you need to return your product, please complete the Return Request Form below:
We aim to respond to all requests within 24 hours Monday - Friday (response times may be longer at weekends or peak hours)
If you're not happy with your purchase from efoldi.com, send it back within 30 days for a refund, with 25% restocking fee for all items.
The item must be as new and unused. Indications of use include, but are not limited to: Cracks, scratches, dirty tires, pet hair or other household dirt, wear to seats and armrests, damage to charging ports, scratches to the frame, or scratches remotes
The product must be sent back with all items including (but not exhaustive) keys, battery, charger, manual and original packing
Return shipping costs are the responsibility of the customer, we recommend you use a tracking service and shipping insurance
Items must be returned within 30 days
Unfortunately, delivery service fees, including Next-Day and Overnight shipping fees, Inside Delivery, White Glove Delivery and Tech Set-Up are not refundable
Cancellation of custom or pre-made orders have a 25% restocking fee, if cancelled after 24 hours
Arrange A Free Home Demonstration
To keep costs down, we don't have retail stores - instead we are happy to come to your home for a free no obligation demonstration, so you can be sure that the eFOLDi is right for you. Please complete the form below and we will be in contact to arrange a demonstration at a time convenient to you, or simply give us a free call on 1888 656 6268. (Calls to 0800 numbers are free from UK landlines. Mobile and international call costs may vary.)
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If you are happy for us to contact you regarding your review, please include a contact number.