FAQs

What is eFOLDi?

eFoldi is the world's most compact, lightweight, and versatile personal electric vehicle (PeV). It is so marvellously engineered that it can be neatly folded into a case for easy transport and storage as well as into a chair to rest on. eFoldi makes getting around easy and fun!

How is it so advanced yet so inexpensive?

Lightweight Pro Li-ion battery, SuperPower brushless motor, AutoForged 6061 aluminium components … all are of supreme quality. We have introduced efficiencies and passed the savings on to you - we have tried our very best to design and produce quality eFoldi at an attractive price.

eFoldi is so marvellously engineered because it's the invention of Sumi Wang's father, Jianmin Wang, who served as Technical Director of the Chinese Acrobatic Circus for 49 years. If you've ever seen the Chinese Acrobatic Circus, you know that it features some of the most marvellous engineering ever seen. Jianmin Wang's mind is uniquely inventive, as is eFoldi!

Our core mission is to put the fun of getting around within reach of everyone. We want eFoldi to be practical, affordable and fun. To further that mission, Jianmin used his half-century of circus expertise to create a finely engineered vehicle that's lightweight and affordable but unquestionably safe and strong.

Would eFOLDi suit me?

Almost certainly. Because it is so incredibly versatile, eFOLDi can be used by the disabled through to those who just need a little help with greater distances or indeed just want a fun and modern urban transporter!

(If you are not able to walk or control your legs, eFoldi might not be your best option. In that case, please investigate our power wheelchair, which might suit you better.)

How easy is i tto Fold & Unfold?

Very. Your eFoldi will arrive pre-tuned and ready to use, but it's a wise move to precede your first venture with a good look at our eFoldi user manual, which contains useful and important operation and maintenance information. If you have an aversion to directions, at least watch the eFoldi demo video. It's easy!

How much weight can the eFOLDi carry?

eFoldi has been tested carrying 120 kilograms (260 pounds/19 stone), and it functioned admirably. Technically, however, it's designed for a maximum weight of 150 kilograms (330 pounds/23.6 stone).

Is it easy to put into my car boot?

If you remove the battery, eFoldi weighs only 15 kilograms (33 pounds), much lighter than the holiday suitcases that people are accustomed to putting into their car boot. Even if you don't remove the battery, eFoldi weighs less than 37 pounds. And when folded, eFOLDi is a neat and tidy suitcase shape, so should fit into the boot with ease - or even in front of the rear seats.

How fast will eFOLDi go?

eFOLDi has a speed-limiter (a legal requirement) that holds it to 6 kilometres (4 miles) per hour on pavements and 12 kilometres (8 miles) per hour on roads.

Can the eFOLDi climb a steep hill?

We've thoroughly tested eFoldi with a robust load of 150 kilograms (330 pounds/23.6 stone), and it easily handles a 1:5 slope (a slope that rises one vertical foot as it travels five horizontal feet). The high quality motor and powerful battery make sure that even steep hills like this are a breeze on an eFOLDi.

Can I go off-road on my eFOLDi?

Well, it depends on exactly how off the road is. Thanks to its 12-inch-diameter front wheel and 10-inch-diameter rear wheels, Efoldi boasts impressive stability and a ground clearance of 12 centimeters (4.72 inches). So it can navigate some pretty rugged terrain and is perfectly happy on grass, unmade roads and rough paths in parks etc.

Will my eFOLDi be safe in the rain?

Yes. eFOLDi is equipped with mud guards and is designed to be water-resistant. The battery box is sealed water-tight so it is safe to use in the rain.

How long will my eFOLDi battery last?

A long, long time! We offer two battery packs:

  • The FarReach battery pack (which comes as standard in the eFOLDi) is designed for long range, weighs 1.8 kilograms (3.9 pounds), and can take you up to 22 kilometres (14 miles) on a full charge. Quite remarkable for such a lightweight, versatile machine!
  • The AirSafe battery pack is allowed for air travel, weighs 1.1 kilograms (2.4 pounds) and will carry you up to 7 kilometers (4+ miles) on a full charge. A fantastic range for when you're travelling!

Can I take my eFOLDi on a plane?

Yes, but regulations based upon why you are using your eFoldi dictate which battery is permitted.

  • If you use your eFoldi as a personal e-vehicle for commuting but are not disabled, the largest Li-ion battery pack you may bring on a flight is 100 Wh. The AirSafe battery (24V, 4Ah), which is 96 Wh, qualifies as legal for everyone.
  • If you are disabled or physically challenged and drive eFoldi as a mobility vehicle, you are allowed to bring the FarReach battery (24V, 12Ah) on board.
  • You may also bring an extra battery pack, but please note that no battery may be left in checked-in luggage. It must be carried through the security check and into the cabin.

More details can be found on IATA and airline websites:

To use eFoldi as mobility scooter, see clause 1.4 on page 4:

https://publicapps.caa.co.uk/docs/33/SafetyNotice2012003.pdf
https://www.iata.org/whatwedo/cargo/dgr/Documents/small-lithium-battery-powered-vehicles.pdf

Please always check with the airlines you are flying with, as they do have their own handling procedures.

How secure is my eFOLDi?

The new eFoldi has a key switch to turn it on and off and a key to secure the battery pack so it is pretty secure. Obviously if you fold up your eFOLDI and wheel it with you, it's even more secure!

What does the warranty cover?

Our mission is to make things better.

We're dead-set on our mission, so this is how we work things:

  • 1. When you call us, we answer; when you email us, we reply—and carry on a friendly conversation.
  • 2. If you have a problem, we fix it. We provide a full 12-month no-quibble warranty for all design and manufacture defects except affecting consumables like tyres and LED bulbs.

That pretty much covers it. Honestly, we just aren't that busy in the returns department!

What about spare parts?

No problem. We are a UK based company and keep a full stock of spare parts. Just phone our Parts Department and we'll get whatever you need on its way to you in the post.

Can I Test Drive an eFOLDi?

Of course! At the moment, those of you in the UK are the lucky ones: We're based here, and it's easy to find a shop near you to test-drive an eFOLDi. If there isn't one near you we'll bring one to you to try out. Just call us on 08009998123 and we'll get it sorted. If you'd like to have more information from us please do not hesitate to contact us? At hello@efoldi.com .

Will you deliver an eFOLDi to a country other than the UK?

We are expanding our international reach, so just call us on +44 (0) 800 999 8123 or email us at hello@efoldi.com and we'll see what we can do.