Welcome to eFOLDi®

Terms

This website is operated by SunTech UK Limited t/a eFoldi (referred to in these terms as "we" or "us"), a company registered in England and Wales under company number 06906908 and with its registered office and trading address at 25 Ormside Way, Redhill, Surrey, RH1 2LW.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.

If you make any purchase of products from this website, it will be subject to our Terms and Conditions of sale.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the graphics and photographic imagery. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

You may only use the content on our website for your own purposes - you may not make any copy (electronic or otherwise) for distribution to third parties, nor may you use any such content or send links to the website for any commercial purpose, without our prior written approval.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of the content of this website (for example, by taking our images, words, or other content and reposting it elsewhere without our permission) may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You are responsible for having appropriate measures to protect your systems against viruses and other harmful components, and we will not be liable for any loss or damage you suffer as result of your use of this website or any information obtained from or via it.

If you have any objection to any of the content on this website, please let us know by e-mailing hello@efoldi.com, and we will investigate as soon as possible.

We may alter these terms of use at any time. Please check these terms on each occasion that you use the website.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

A list of the company's directors is available from its registered office.

Privacy Policy and Cookie Information

Throughout this page, the terms "Suntech UK", "eFoldi", or "us" or "we" refers to SunTech UK Limited, trading as eFoldi, a company registered in England and Wales under company number 06906908 and with its registered office and trading address at 25 Ormside Way, Redhill, Surrey, RH1 2LW, which is the owner of the website efoldi.com. The term "you" refers to the user or viewer of our website.

1. Privacy and Security
Respecting your privacy and ensuring the confidentiality of your personal information is critical to us. Our Privacy Policy explains how we collect, safeguard and use your data. For the purpose of the Data Protection Act 2018 and the General Data Protection Regulation (the "GDPR") as applicable in the UK and as amended, supplemented or replaced from time to time ("Data Protection Law"), the data controller is Suntech UK Limited. This policy is designed to ensure that we interact with you in accordance with your wishes and in line with Data Protection Law. Please note that this policy does not extend to websites that are linked to this website. You should refer to the privacy policies of any such websites for further details about their use of your personal information.

2. What do we mean by ‘personal information'?
For us, "personal information" means information which relates to you personally, like your name or email address. Any information that does not relate to you personally is "non-personal information." If we store your personal information with information that is non-personal, we will consider the combination as personal information. If we remove all personal information from a set of data, then the remaining data will be classed as non-personal information.

3. Collection of your information.

3.1 When does SunTech UK receive your personal information?

We collect personal information about you when you provide it to us. We only collect personal data relevant to the type of transactions you make with SunTech UK. For example, when you contact SunTech UK to purchase an item online or sign up to any of SunTech UK's online content, such as newsletters or competitions, or you telephone, email or write to SunTech UK for any reason, we may receive and retain personal information about you. If you engage with our social media accounts, such as Twitter and Facebook, we may receive personal information about you then too. If you use these networks, their privacy policies apply, and we encourage you to read them.

We will also receive personal information from you if you apply to us for a job or to register as a dealer (if you are an individual or partnership). The information we collect is relevant to the type of transaction you are entering into. It may include details such as your name, email address, social media account details, postal address, telephone or mobile number. If you are buying a product from us, it may include financial and credit card information. If you are applying for a job or dealership with us, it may include professional qualifications, professional affiliations, education, details about your work and career and a personal description.

If you provide any information about other individuals such as friends, family or colleagues, you warrant us that you are entitled to provide that information and authorise us to process this data on the same basis as outlined in this privacy policy.

We may also collect information when you visit our website, such as:

a. technical information, including the Internet Protocol (IP) address used to connect your device to the internet, your login information, browser type and version, time zone setting, browser plug-in types, plug-in versions, operating system and platform;

b. information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our sites (including date and time), items you viewed, page response times, download errors, length of visits to pages, page interaction information (such as scrolling, clicks, mouse-overs) and methods used to browse away from the page.

3.2 Payment Processing

When you make a payment online, SunTech UK does not receive any financial information. This information is transmitted from you to our third-party vendors for processing. The third-party payment processor for the website is Barclaycard. This information is displayed at the time of the transaction.

3.3 Sensitive Personal Data

Under Data Protection Law, there are certain areas of sensitive personal data known as "special categories". These include information such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sex life or sexual orientation or genetic or biometric data personal data. We also include in this category information relating to criminal convictions and offences. We do not generally collect this kind of information, but given the nature of our products, there may be occasions where we collect, for example, information about customers' health. For instance, this information is needed when we obtain VAT exemption information for us to supply products and services free from Value Added Tax. Clear notices will be provided on payment processing forms so that it is obvious what information we need and why we need it.

All personal data in these special categories is stored on a secure database, to which only a limited number of relevant staff have access. It is deleted when no longer relevant, is never shared with third parties unless we are legally required to do so and is available to you at any point should you wish to see it.

If you provide us with any special categories of personal data, you expressly consent (and you hereby do) to us processing that data for the purposes set out in this privacy policy. If you do not want us to process any such categories, please do not provide it to us.

4. How will SunTech UK use your personal data?

4.1 Use of data

SunTech UK may use the details that you supply for the following purposes:

a. to enable you to make purchases from the range of products that we have made available online;
b. to carry out our obligations arising from any contracts entered into between you and us;
c. to deliver information, products and services that you request from us;
d. to share information about other products and services we or our partners offer that are similar to those that you have already obtained from us or enquired about, so long as, where required by law, you have given the relevant consent
e. to permit selected third parties to provide you with information about products or services we feel may interest you, so long as, where required by law, you have given the relevant consent;
f. to notify you about changes to our services, events or other items;
g. to ensure that content from our sites is presented in the most effective manner for you and for your device;
h. to manage our own legal or risk issues;
i. to process job/dealership applications submitted to us, in order to evaluate and manage those applications.

When you enter into a contract with, or make a request to, Suntech UK, you are required to provide the necessary information. Otherwise, we may not be able to fulfil the contract or request.

We may also use your information for administrative reasons, including:

• "service administration", which means that SunTech UK may contact you for reasons related to the completion of commercial or other transactions you have entered into with us, your eligibility for VAT exemption if claimed, or online content you have signed up for; • in relation to correspondence you have entered into with us whether by letter, email, social media or any other means, and to contact you about any content you provide; • for internal record keeping of your relationship with us; • to keep your data up to date - for instance we use the Royal Mail's data on postal address changes to ensure that we can maintain contact with you where we believe you are happy to be contacted by post. We also use services which notify us of the recently deceased to avoid any distress that continued communications would cause; • to implement any instructions you give us to regarding withdrawing consent to send marketing information; • to use IP addresses to identify the location of users, which allows us to block disruptive use and to establish the number of visits from different regions; • to analyse and improve the activities and content offered by the SunTech UK's website to provide you with the most user-friendly navigation experience.

We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

We may be legally required to share data with third parties - for example, in the course of a fraud investigation or where a court order is in place.

Our communications are designed to tell you about the benefits we can offer so that you have access to our best deals. We use the information we have about you to tailor the content and try to ensure that the offers are as relevant to you as possible. Under the Data Protection Law, this might qualify as profiling. If you do not wish us to use your data for this purpose, please write to us at our address SunTech UK Ltd, 25 Ormside Way, Redhill, Surrey RH1 2LW or email our data protection manager on finance@efoldi.com